The first step to optimize the processes of the organization is to know them, it is common that the processes undergo significant changes with a split of operations, increase of products and/or changes of technological systems within the operation and because the efforts are in adapting to these new ways of working the process is at the discretion of those who operate on a daily basis.
The absence of process mapping generates a non-standardized practice within the organization that can be reflected in bottlenecks and highly variable quality of deliverables depending on the corresponding department or the collaborator who elaborates them, in turn it becomes increasingly complex to know with whom to escalate operational issues because it is not clear who carries out each activity in each department.
At GOLDCO we support you in the formal mapping and redesign of your organization’s processes, making sure to establish an objective, who the corresponding stakeholders are, the activities and tools that are key for optimal performance. The mapping and redesign process goes beyond just putting it down on paper, it involves a process of interviews, determining the scope of the detail, seeking the corresponding validations from those involved and using state-of-the-art diagramming tools.
At GOLDCO we support you in the formal mapping and redesign of your organization’s processes, making sure to establish an objective, who the corresponding stakeholders are, the activities and tools that are key for optimal performance
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We would like to talk to you about your challenges and understand how we can help you transform your organization; contact us!